Refund policy

Returns
Our policy lasts 7 days from the date of delivery. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. These include personalized and/or customized items, unless they are defective.

Additional non-returnable items:
- Gift cards
- Close out sale items
- Clearance sale items

Contact us for return authorization prior to sending anything back. Customer is responsible for return shipping.  

There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 7 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please note that it can take seven to ten business days for your bank to post a refund. 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. If we provide you with a prepaid return shipping label, the shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.